Utah Department of Public Safety

EMS Operations Program & Agency Information

EMS Agency Licensure & Designation Information

Resources for EMS Agencies

Emergency Medical Services Operations Program provides customer service and regulatory oversight for the Licensed and Designated Emergency Medical Service agencies throughout the state of Utah.

Matt Plendl
Phone: 801-231-6314

Point of contact for:

  • EMS Laws and Rules
  • Presiding Officer for Licensure

Tami Goodin – EMS Licensing and Designation Officer
Phone: 801-349-9206

Point of contact for:

  • EMS Agency Licensing and Re-Licensing
  • Quick Response Agency Designations and Re-Designations
  • Air Ambulance Licensing and Re-Licensing
  • Dispatch Designation and Re-Designation
  • Request for Proposals
  • Waivers
  • EMS Awards Ceremony

Gay Brogdon – EMS Grant Coordinator
Phone: 801-520-6610
Fax: 801-536-0973

Point of contact for:

  • EMS Grant Administrator
  • CISM Team Coordination and Support
  • Administrative Support for Joint Chief’s Council
  • Administrative Support for Rules Task Force Committee

Roger Edwards – Compliance Officer

Phone:  385-831-4928


Point of contact for:

  • Agency Complaint Investigations
    • For ambulance billing complaints reach out to the Utah Insurance Department
      • You can file a complaint here
  • Ambulance and Response Vehicle Inspection and Permitting